Privacy policy
Overview
CareNest Home Health ('CareNest', 'we', 'us') respects your privacy. This policy explains what we collect, why we collect it and how we protect it.
Information we collect
Contact information you share (name, phone, email, city), care-related information shared voluntarily during booking, and technical information (device, browser, IP) collected automatically.
How we use it
To respond to enquiries, deliver care, coordinate with clinicians and insurers, improve our services, and comply with law.
Sharing
We share your data only with our vetted care team, insurance partners (on your instruction), payment processors and law enforcement when legally required. We never sell your data.
Security
Data is stored on encrypted infrastructure, access is role-limited and audited. Digital case notes are shared only with the family via authenticated links.
Your rights
You may request access, correction, portability or deletion of your data by writing to info@carenesthomehealth.in.
Contact
For any privacy question, email info@carenesthomehealth.in or call +91 9175724546.